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FAQs

Frequently Asked Questions

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Why should I choose Altimate Outdoor?

Our business was founded with customer satisfaction in mind. Not only do we have the skills to build a beautiful outdoor space, but we also don’t rest until it is exactly to your satisfaction.

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Do you offer financing?

Yes, we offer financing through Greensky! Take a look at our financing page for more information.

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How soon can I schedule my consultation?

We offer design consultations within a few days of contacting us.

How long does installation take?

Typical turnaround times are 12-18 weeks between first contact to a finished product.

Do you offer repairs?

We offer repairs for products that we sell.

How do I schedule my complimentary consultation?

Contact us either through our website or by phone, and one of our trained customer service professionals will assist you in scheduling your appointment.

What sorts of services do you offer?

We install outdoor living essentials, including 3 season porches, outdoor kitchens, retractable pergolas, and more.

Do you use sub-contractors on your projects?

We only use our in-house team members for our renovation projects.

What are the warranties for my pergola system?

All StruXure Pergola X products come with a 15 year product warranty.

Where can I install a pergola?

We can install your new pergola in a variety of places in your home, including your deck or patio, over a porch, or as a free-standing structure.

Do you offer design consultations?

Yes. Our in-house design team offers complementary design consultations.

Do your screens offer UV protection?

Yes, our screens do offer protection from the sun.

Will my cabinets get water damage?

All of our cabinet materials are watertight, and resistant to damage from the elements.

Do you install accessories like ovens and grills?

We offer a wide range of accessories from TRU Innovative Outdoor, including pizza ovens, firepits, and BBQs.

What kind of furniture do you offer?

We can supply you with a wide range of furniture pieces from cushioned and un-cushioned chairs, to umbrellas, pool furniture, and more.

Why do you recommend the StruXure Pergola X system?

StruXure’s pergola designs are watertight, durable, and can be adjusted for your ventilation preferences.

Why should I choose seamless gutters?

In addition to protecting the exterior of your home, seamless gutters are also proven to be more effective in preventing drips and leaks, while lasting longer than any other system on the market.

How do I know when it is time to replace my gutters?

Recurring leaks, cracks, dents, and holes are all signs that your gutters may need replacement.

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